Refund request email draft – Dr. Trippers Stuff

I bought a very expensive comic from a well known company – it came in a plastic case as well as bagged and boarded. So far so good. However, the lower left front is craked and damaged about a half inch of material. To be honest the book inside looks terrible too. I would like to send this back for a refund but cannot get answer from the company. I would like to send them email now. How should I word it?

Here’s a concise, assertive, and professional email you can send. It sets the tone that you’re serious, reasonable, and expect a resolution:

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**Subject:** Damaged Comic Received – Request for Immediate Resolution

Dear [Company Name/Customer Service],

I recently received a comic I purchased through your store (Order #[Insert Order Number]), and unfortunately, it arrived in unacceptable condition. Despite being sealed in a plastic case and bagged/boarded, the lower left front of the case is visibly cracked, with approximately half an inch of damage. Additionally, the comic inside appears significantly flawed and is not in the condition expected for a high-value item.

Given the cost and presentation, I anticipated a product in near-mint condition, or at the very least undamaged. I would like to return this item for a full refund. I have attempted to reach your team previously but have not received a response.

Please advise on how to proceed with the return and refund process. Photos of the damage can be provided upon request.

I’d appreciate your prompt attention to this matter.

Sincerely,
[Your Name]
[Your Email / Contact Info]

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Let me know if you’d like to add photos, tracking info, or sharpen the tone (e.g., legal/chargeback hint) depending on how long you’ve waited.
hank you for your reply. The photos may not be so clear as the images we made through the hardshell case. “I’d be surprised if there are any modern Marvel books with a print run above 100,000. I think they’d most likely be in the mid 5 digits.”
> “Hyped up #1s nowadays can break that 6-digit mark, but then yeah they fall down to that mid 5 digit range.” citeturn0reddit19

> “Basically the entire print of Action Comics #1 was 200k copies. Nowadays we have multiple comics selling 20-30k copies on a good month. … Place 1-10 might sell 60k-150k copies.” citeturn0reddit25

These anecdotes echo industry data—hype sells big, normal runs are modest, and indie runs stay small.

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## Quick Reference Table

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## In Summary
– **Average comics today**: 20K–50K for most issues.
– **Popular or event-driven issues**: Up to 150K+.
– **Indie or debut runs**: Often just a few thousand.
– **Historic issues**: Massive runs, sometimes over half a million.
– **Ultra-rare variants or collector editions**: Occasionally well under 5,000.

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Want to explore print run data for specific titles? We can dig deeper into Comichron (estimated shipments), or see if your favorite publisher has release statements. Let me know and I'll clue you in—skeptical explorer style.
Thank you for your quick attention to this matter. When i receive the label I will mail it promptly. Would you be willing to swap it with another? I am really interested in the FANTASTIC FOUR #1 MICO SUAYAN SDCC Virgin Variant Signed,

On Wed, Aug 13, 2025 at 7:19 PM John Brock wrote:
Hi Ricky, we apologize for the damaged book and we sent a return label for it. Once we receive it back we will ship a replacement to you as we can’t send a refund for a ratio book. Thank you and have a wonderful day.
-John Brock
Here’s a polished, courteous, and clear reply you can send back:

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**Subject:** Re: Damaged Comic Order #[Order Number]

Hi John,

Thank you for your quick attention to this matter. Once I receive the return label, I’ll mail the damaged book back promptly.

Instead of a direct replacement, would you be willing to swap it for the *Fantastic Four #1 Mico Suayan SDCC Virgin Variant Signed*? I’m very interested in that book and would be happy to proceed with the exchange if it’s available.

Please let me know if this is possible.

Thanks again,
Ricky

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Do you want me to also prepare a **firmer alternate version** in case they try to insist on sending the same damaged title back? That could help keep the door open for negotiation.
Unfortunately that Sue Storm issue is tanking – a 1:200 seems not to be that attractive.
Got it — so you don’t actually want the same “Sue Storm” 1:200 back because it’s losing market value.
If that’s the case, I’d word your reply so you’re still polite but make it clear you’d rather exchange for something else of similar value.

Here’s a sharper version you can send:

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**Subject:** Re: Damaged Comic Order #[Order Number]

Hi John,

Thank you for your quick attention to this matter. I’ll send the damaged book back as soon as I receive the return label.

Rather than a direct replacement of the same title, I’d like to exchange it for another book of comparable value. The *Fantastic Four #1 Mico Suayan SDCC Virgin Variant Signed* caught my eye — if that’s available, I’d prefer that.

Given that the Sue Storm 1:200 ratio variant’s value appears to be trending downward, I think this would be a fair alternative. Please let me know if that swap is possible.

Thanks again,
Ricky

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If you’d like, I can also give you a version that **frames the exchange as protecting both parties from sending an item that’s already devaluing** — that sometimes gets sellers to agree more readily. Would you like me to do that?